Make every Mango piece worth keeping.
A repair & care service for Mango & all its customers, across Europe.
Mango is already executing its circularity policies, except for repair.
Mango's circularity policies already commit to "reuse, repair and recycling." Two of the three are there. Repair is the missing pillar.
Recycling
Recycling Box in Mango stores across 19 countries; I:CO collection in several markets.
Durability by design
Extended Life strategy, garments built and tested to last longer.
Repair
No way today for a customer to repair a Mango product, or for stores to rescue damaged stock.
Tingit - one repair & care partner, for all of Europe.
Treat repair the way Mango treats take-back: a standard part of owning a Mango product, wherever Mango sells. Pan-European from the start, switched on market by market. Two services, one partnership, and Tingit runs everything behind the scenes.
Repair & care for your customers
A Mango-branded service that fixes a worn or damaged garment, bag or pair of shoes, online and as an in-store drop-off.
In-store stock recovery
We set up regular pickups of damaged garments directly from Mango stores and return them ready to sell, repaired and cleaned through our partner network.
Turning Mango's Policies into reality
Mango already promised this.
Mango's 2025 Sustainability Policy commits to reuse, recycling, and repair. You have the first two moving—repair is the only piece left on paper.
The EU ban hits next month.
France already banned destroying unsold stock, and the EU ESPR destruction ban kicks in on July 19, 2026. Keeping garments in use through repair is no longer a choice; it's regulation.
99% of your footprint is in your value chain.
Almost all of Mango's emissions sit in the value chain (Scope 3). The use and end-of-life of the clothes you have already sold alone are around 480,000 tonnes of CO₂e a year, and keeping garments in use longer is the most direct lever you have over that.
Mango is doubling down on France. So is repair.
€66M, 45 new stores by 2028, on top of 250+ already open. France is Mango's leading international market, and the only country where repair is already regulated and state-funded. Tingit is built there.
Mango Fashion Group, 9 June 2026
Repair is already infrastructure in France.
Refashion's Bonus Réparation funds 6 to 25 EUR off every eligible repair at 6,500+ accredited repairers. Tingit is one of them. Every new Mango store becomes Bonus-eligible on day one.
45 new stores, 45 new repair touchpoints.
15 openings a year through 2028, across large cities and small and medium towns. Tingit's in-store and ship-in model plugs in without adding store headcount.
Phygital, by Mango's own definition.
Mango frames the expansion as physical plus digital. A managed repair service is exactly that: a physical service booked and tracked digitally, owned by Mango, run by Tingit.
Book a repair in a few clicks
An embedded or fully whitelabelled repairs flow customers can access from a Mango page, app, email or account - on any device.
- 01
Start
Opens repair from a Mango page, email or account.
- 02
Snap
Uploads a photo or video. AI assesses; a person checks anything unusual.
- 03
Choose
Gets quotes from vetted artisans; picks on price, speed or proximity.
- 04
Drop off
Pays, gets a label, drops at a parcel locker. No effort after this.
- 05
Restored
Returned to the locker, tracked by email, 30-day guarantee.
A customer in a small town reaches the same leather specialist or couture-trained tailor as someone in Paris. Standard repairs run around 7 to 10 working days.
Turn damaged floor stock back into revenue
We set up regular pickups of damaged garments directly from Mango stores and return them ready to sell, repaired and cleaned through our partner network.
How the store flow works
- 1.Store staff flag damaged SKUs through an embedded form - no new system to learn.
- 2.Tingit collects directly from the store on a regular pickup schedule.
- 3.Items are repaired and cleaned through our vetted artisan and care partner network.
- 4.Garments come back ready to sell, returned to the same store or routed where Mango needs them.
Why it fits Mango right now
Stores are two thirds of Mango's business. Recovering damaged stock that would otherwise be written off turns a quiet loss into sellable inventory, with zero added workload on the shop floor.
Shipping, solved. Together with Vinted Go, one of Europe's largest locker networks.
The process is seamless: Mango customer drops an item at a local locker, it ships affordably to the right artisan locally or abroad, and returns to the same chosen locker. Tingit handles all operations behind the scenes.
Tingit today, and what comparable brands publish.
Tingit is a global repairs & care infrastructure helping people love their things longer. We seamlessly connect consumers, repair specialists and brands through an AI-powered platform, turning every damaged item into an easy, transparent and trusted repair, from a pic to a fix.
While brands like Ganni run localized or manual repair pilots, no major fashion retailer has scaled a unified, automated third-party platform across Europe. Mango can set the benchmark.
Mango plugs in. Tingit connects the rest.
Mango
Website · app · stores
Shipping network
Lockers · Vinted Go cross-border
Repairers
200+ curated artisans
1 · Embed our repair form in your website & app, our snippet, no build.
2 · Share your store locations, we connect each as a drop-off & collection point.
Questions to define pilot scope
- 1.Branding: An embedded Tingit widget on your site & app, or a fully white-labeled solution behind the Mango brand?
- 2.Geography: Which country or region is the priority for the initial rollout?
- 3.Warranties: Can we offer free repairs for faulty items instead of automatic refunds or replacements?
- 4.Categories: Do we launch for all categories, or start with high-impact items like shoes, bags & outerwear?
- 5.Metrics: Which impact data matters most to Mango now (CO2 emissions saved, waste diverted, or customer retention)?
Rollout process
- 1.Pilot alignment: Mango answers scoping questions by Tingit.
- 2.Demo: Tingit builds an example demo of the integration, based on Pilot scope.
- 3.Scoping Session: A collaborative call to lock in commercial terms, initial stores, product categories, and launch target date. Confirmation with project stakeholders.
- 4.Implementation: Tingit builds the Pilot for Mango.
- 5.Launch.
Building in-house vs. partnering with Tingit.
The operational reality of scaling post-purchase care across Europe.
Build It In-House
Partner with Tingit
Tingit repairs in action
Every item is matched to a specialist partner for luxury-level craftsmanship.
